What is counselling?Counselling - it's good to talk

Counselling (or psychotherapy) is a talking therapy but unlike talking to friends or family you are talking to a person who has been professionally trained with various skills and techniques to help you. Friends and family can play a big part in our lives but there are times when we’re not looking for advice but rather we just need someone to listen.

A counsellor is someone who knows how to listen… without making judgements or telling you what you should do. He or she will provide you with a safe, confidential space to explore your thoughts and feelings, to help you better understand yourself, to enable you to become self-empowered so that you can find your solutions to your problems.

Some people may find a few sessions are all they need whilst others may need more. Your counsellor will discuss this with you during your initial session.

At Wellbeing Bristol’s we adhere to the British Association of Counselling and Psychotherapy’s (BACP) Ethical Framework for the Counselling Professions –

Counselling can be either face to face or via Zoom video.

What can I talk about?

There’s no subject that’s taboo when it comes to counselling.What can I talk about

•   Anxiety, depression or low feelings
•   Relationship problems
•   Workplace stress
•   Alcohol or drug related problems
•   Gambling issues
•   Family matters
•   Bereavement and loss
•   Guilt or shame
•   Suicidal thoughts
•   Sexual identity
•   Gender identity

•   Mental health
•   Asperger’s Syndrome and Autism

Anything can be talked about and shared with your counsellor and the more you share the greater chances you have of benefiting from counselling.

How to get the most from counselling…

•   Be open and honest
•   Trust your feelings and share them
•   If you’re unsure about anything, say so
•   Think about any outcomes you want to achieve

A counsellor will…Positive counselling

•   Accept you
•   Treat you with respect
•   Listen to you
•   Believe you
•   Care about you
•   Always be empathic – understand your concerns from your point of view
•   Work with you towards improving your wellbeing
•   Give you a confidential space to explore your thoughts and feelings
Understand that that it is not always easy to talk about problems and to express your feelings

A counsellor will not…

•   Judge you
•   Tell you what to do
•   Take advantage of you
•   Invalidate your feelings
•   Fix your problems
•   Share what you’ve discussed with other people


Wellbeing Bristol provides a free 30 minute initial consultation which takes place over the phone or. During this call we will discuss what’s on your mind and how counselling may be able to help you. If you and the counsellor agree that counselling can help you, the first appointment will be booked¹.

Fees for each session are £40 payable in advance.

If you have limited finances please discuss this during the initial consultation. A limited number of concessions are available but will be dealt with on a case by case basis.

Home visits can be considered and will incur a mileage charge of 60p per mile.

Video sessions are available via Zoom.

If you would like to find out more please call 0800 3579 088 or fill out the form below. For your reassurance all counsellors are fully insured.

Gary Lloyd Wellbeing Bristol Counsellor
Gary Lloyd, Dip Couns

Terms & Conditions:

¹ To secure the first appointment the full session fee of £40 will be payable via debit/credit card (cash and bank transfer also accepted but must be paid at least 3 days before the first appointment) and is non refundable so please ensure you are ready to commit to the counselling relationship. Further sessions booked will be payable a week in advance. If less than 24 hours notice is given to cancel or change an appointment there will be no refund and a further £40 will be payable to secure another appointment. 1-3 days notice will incur a £20 charge. 4 days or more notice no charge.


Wellbeing Bristol has previously provided counselling as a free service to DHI Bristol (Developing Health & Independence – a Bristol wide service to support anyone directly or indirectly affected by the problems associated with drug and alcohol misuse) and St Mungo’s Bristol Crisis House for Men (for men experiencing mental health problems where hospital admission might be the only other alternative currently available to help them).


In a 2010 BACP study of 1440 adults

95% thought that it’s a good idea to seek counselling or psychotherapy for a problem before it gets out of hand

91% thought that it was more acceptable to talk about emotional problems than it was in the past

88% thought that people might be happier if they talked to a counsellor or psychotherapist about their problems

Get in touch to find out more, ask questions or arrange an informal chat…

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If you have had counselling and would like to leave a review/feedback of your experience, please note that you do not have to give your real name. All reviews for counselling are sent for approval before being published. To ensure continued confidentiality, your name and email will not be published. However, please could you include your age and gender identity. Thank you.

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 4 reviews
by Male client aged 28 on Counselling
Very good listening skills

Thanks very much. Really felt that the sessions were beneficial and your style is non-judgemental, very good listening skills, and I've learnt a lot from counselling.

by Female client aged 46 on Counselling

From the outset, I felt very safe in being able to share my feelings with Gary my counsellor. I felt that Gary did not judge anything that I said. I felt heard and understood during my counselling sessions. I have come away from the experience feeling empowered, to get on with my life with confidence, that I did not have beforehand.

by Female client aged 60 on Counselling
Useful service

This service has been useful to unload and try to get a handle on difficulties including being bullied and also the responsibilities of being a family carer. It was good to be able to talk about my relationship with God and for it to be accepted and not considered madness.

The counselling has helped me to just keep going. Sometimes, if you don’t get ‘better’ having counselling is helpful as something to hold on to, to stop/avoid a crisis, so progress shouldn't always been as the measure.

by Female client aged 45 on Counselling
Thank you

Thank you for all your support and allowing me to be myself and look at myself in a positive way. I really appreciate your patience with me.